Skip to main content
Time, Quality and money balance

Sample Questionnaires for Training Needs Analyses

Earlier, we posted an article about how to conduct a training needs analysis (TNA). Many readers of that article expressed interest in sample questionnaires for an analysis of the sort described.

There is no single “one size fits all” questionnaire that can serve this purpose. Company requirements vary too widely, and any analysis of an employee base must be tailored to that specific group and the unique attributes of their work. That said, it is possible to share with our readers examples of the kinds of things that assessment instruments ask, with the understanding that these must of course be customized for the particular workplace being analyzed.

Sample Surveys

The previous article mentioned several components that may be chosen as elements of a TNA.  These approaches included observation, interviews, surveys, job description analysis, difficulty-of-task analysis, problem-solving conferences, identification of motivating personality factors, and analysis of organizational policies.

For the sake of providing a useful example in this limited space, we will focus on surveys. The reasons for this are threefold. First, no matter how a TNA is constructed, at some point it must entail direct input from the individuals who are candidates for training. Surveys accomplish this handily, and are perhaps the most frequently used tool in such analyses.

Second, a survey has arguably the broadest reach of any TNA methodology applied throughout an organization, so it is a high-value tool that offers a lot of “bang for the buck.”  Finally, once a survey is created, any interviews which are conducted can use that form as a starting point for more open-ended oral interviews. In this manner the survey does double duty, supporting more than one TNA technique.

Defining Survey Scope

Before using any sample surveys – or most critically, when creating surveys from scratch – it is important to be clear on precisely what the survey is intended to analyze. This in turn shapes what questions are invented, or what and how existing questions are customized.

The best way to achieve this is to first create a meta-list of the areas of inquiry the survey should explore. For example, let’s assume we want to assess the training needs of our customer service staff.  Even before looking at any pre-written surveys, we consider what we know of customer service operations and the nature of our business, and do a little brainstorming about topic areas to be addressed.  Perhaps we determine the employee survey should probe people’s knowledge of returns policies, their ability to deal with unsatisfied customers, and their judgment about when to escalate a problem to a higher tier of support.

Once this scope is defined, we might then expect to come up with a survey in three sections, with detailed questions in each of these subject areas.

We keep this in mind when evaluating existing surveys against our needs, or when creating questions for our own original assessment instrument. This ensures that the survey we use will be truly relevant to our requirements.

Training Needs Analysis Survey Samples

A well-done TNA survey can be lengthy. Rather than reproduce them here, the following links include a variety of examples in their entirety.  A link to a sample survey does not indicate endorsement of any associated products or services at that link.

IT Training: A Windows Office Suite self-assessment for computer users.

General Needs Assessment, Managerial and Office Skills

Common Business Needs:  Equal Opportunites, Sales, Health & Safety, more. Several samples online.

Skills Self-Assessment – portion of a larger TNA survey series.

~~~

Deborah Teramis Christian is a freelance writer and former business consultant who writes on a variety of contemporary issues.

308 thoughts on “Sample Questionnaires for Training Needs Analyses

  1. would that be possible sending me a sample tranining needs assessment questionnaire on pharmaceuticals related jobs?

  2. would that be possible sending me a sample tranining needs assessment questionnaire on pharmaceuticals related jobs?

  3. hi, article and surveys both are very informative and valuable for us all. i am unable to find this general need assessment and common needs survey..can you please send it. moreover i am undertaking TNA of the line managers of my department Livestock and Dairy Development deppt. in this regard can you please help me suggesting books to read.

  4. hi, article and surveys both are very informative and valuable for us all. i am unable to find this general need assessment and common needs survey..can you please send it. moreover i am undertaking TNA of the line managers of my department Livestock and Dairy Development deppt. in this regard can you please help me suggesting books to read.

  5. hi all,

    as i am doing projcet on topic IDENTIFICATION OF TRAINING NEEDS AT IT (Name Hide) TECHNOLOGIES Pvt lTD.

    so many time my guide rejected my questionneries which i prepared by telling that its effectivens & bla bla bla.

    only 20 days to submit my report, request you all please help me out in this.

    waiting the questinneries from you all.

    thanks
    mega

  6. hi all,

    as i am doing projcet on topic IDENTIFICATION OF TRAINING NEEDS AT IT (Name Hide) TECHNOLOGIES Pvt lTD.

    so many time my guide rejected my questionneries which i prepared by telling that its effectivens & bla bla bla.

    only 20 days to submit my report, request you all please help me out in this.

    waiting the questinneries from you all.

    thanks
    mega

  7. Thanks a lot for the sample forms.
    It has really helped me to formulate one for our organisation.
    Warm regards,
    Mahesh

  8. Thanks a lot for the sample forms.
    It has really helped me to formulate one for our organisation.
    Warm regards,
    Mahesh

  9. please send me questionnaire on ‘find the visibility of some credit company in open market’

  10. can you mail me a samplequestionnaire for conducting a tna in a SME. Both for employer and Employee

  11. can you mail me a samplequestionnaire for conducting a tna in a SME. Both for employer and Employee

  12. hi!!kindly send me the questionnaire on training need identification in production unit

    Thanx
    ankit

  13. hi!!kindly send me the questionnaire on training need identification in production unit

    Thanx
    ankit

  14. Hi…I need a questionnaire that will help me evaluate the effectiveness (as perceived by the employess) of the training and development initiatives ubdertaken by an organisation. A quick response is awaited.

  15. Hi…I need a questionnaire that will help me evaluate the effectiveness (as perceived by the employess) of the training and development initiatives ubdertaken by an organisation. A quick response is awaited.

  16. Hi…I need a questionnaire that will help me evaluate the effectiveness (as perceived by the employess) of the training and development initiatives ubdertaken by an organisation. A quick response is awaited.

  17. Hi…I need a questionnaire that will help me evaluate the effectiveness (as perceived by the employess) of the training and development initiatives ubdertaken by an organisation. A quick response is awaited.

  18. please send me standard scale questionnaires for training and development on networking industries like AMWAY India. I am doing projects on “A study of AMWAY Business Owners(ABOs) opinion on training and development with reference to AMWAY INDIA, Manipur Branch”

  19. please send me standard scale questionnaires for training and development on networking industries like AMWAY India. I am doing projects on “A study of AMWAY Business Owners(ABOs) opinion on training and development with reference to AMWAY INDIA, Manipur Branch”

  20. Please send me standard scale questionnaires on training and development with reference to networking industries like amway india. my title project is “A study on Amway business owners (ABOs) Opinion on training and development with reference to Amway India, Manipur branch”

  21. Please send me standard scale questionnaires on training and development with reference to networking industries like amway india. my title project is “A study on Amway business owners (ABOs) Opinion on training and development with reference to Amway India, Manipur branch”

  22. Please, if u can, kindly send me a sample questionnaire on “consumer goods marketing”. I will be greatfull to you if you do me the favour. thanking you ……bye

  23. Please, if u can, kindly send me a sample questionnaire on “consumer goods marketing”. I will be greatfull to you if you do me the favour. thanking you ……bye

  24. Please, if u can, kindly send me a sample questionnaire on “consumer goods marketing”. I will be greatfull to you if you do me the favour. thanking you ……bye

  25. Please, if u can, kindly send me a sample questionnaire on “consumer goods marketing”. I will be greatfull to you if you do me the favour. thanking you ……bye

  26. hi ..i m doing a research on “an evaluation of the effectiveness of the training programs of medical staff”i have catagorised in to 3 groups-the trainees ,the trainers n the organisers.. There will be separate questionaaire for these groups…can u plz guide me with a sample questionaire on the effectiveness of the training programs for these three groups of medical staff separately…

  27. hi ..i m doing a research on “an evaluation of the effectiveness of the training programs of medical staff”i have catagorised in to 3 groups-the trainees ,the trainers n the organisers.. There will be separate questionaaire for these groups…can u plz guide me with a sample questionaire on the effectiveness of the training programs for these three groups of medical staff separately…

  28. Hi

    The article on TNA was of great help. Thanks! Could you send me a questionnaire on the same from a BPO perspective? I’m looking at the advisors level from the training point of view.

  29. Hi

    The article on TNA was of great help. Thanks! Could you send me a questionnaire on the same from a BPO perspective? I’m looking at the advisors level from the training point of view.

  30. Hi

    I,m doing training in hr in pharma company.My topic of project is training and
    development. Plz send me questionnaire related to topic.

  31. Hi

    I,m doing training in hr in pharma company.My topic of project is training and
    development. Plz send me questionnaire related to topic.

  32. Hi, can you please mail me the sample questionnaire on IT(computer skills) Training need analysis

  33. Hi, can you please mail me the sample questionnaire on IT(computer skills) Training need analysis

  34. please send me standard scale questionnaires for training and development on trading or manufacturing industries. Thank you very much

  35. please send me standard scale questionnaires for training and development on trading or manufacturing industries. Thank you very much

  36. will u plz give the some sample qustion of trinig and developmant…..it will be helpful for me….thanks

  37. will u plz give the some sample qustion of trinig and developmant…..it will be helpful for me….thanks

  38. Hi, this is a wonderful site. Would appreciate if you couls send a sample questionnaire of TNA…Thanks

  39. Hi, this is a wonderful site. Would appreciate if you couls send a sample questionnaire of TNA…Thanks

  40. Hi,
    Can u plz send me a questionnaire for the project topic marketing attitude…the project is about a training service center…so plz send questionnaire related to this…

  41. Hi,
    Can u plz send me a questionnaire for the project topic marketing attitude…the project is about a training service center…so plz send questionnaire related to this…

  42. ***IF YOU WANT A SAMPLE QUESTIONNAIRE PLEASE READ THIS***

    Folks, I’m the author of this article. Neither I nor DirJournal.com send out samples or specialized questionnaires. We don’t have any to send. Note that this article says,

    “There is no single “one size fits all” questionnaire that can serve this purpose. Company requirements vary too widely, and any analysis of an employee base must be tailored to that specific group and the unique attributes of their work.”

    The best way to find samples in your area of interest is to do a Google search with keywords related to your topic in addition to the phrase “sample training needs analysis questionnaire”. That will point you to samples you can use as a starting point for the customization you have to do to create an analysis instrument for your unique work circumstances.

    Requests for samples in this comment area will not, unfortunately, result in anything being sent to you. You will need to do the basic research for specific types of questionnaires yourself.

    1. No offense to any of the posters here, but I find it alarming that the majority of the readers who’ve posted requests for questionnaires are Indian. I know – I’m of Indian origin.

      It scares me that the current populace of this once-great heritage are today incapable of

      1) comprehending something they read
      2) producing a template for their tertiary study on their own
      3)having any pride in their own capabilities or any pride in being original.

      Cry, the beloved country.

      1. You may have a point there… I think you should extend your concern to most of humanity.

        I’m west-Asian by origin -from a once-great land called Pars, and later Persia. Today it is a land ripped apart by an Islamic government and the associated politics. Islam has destroyed my nation for the last 1000 years.

        Such situations put people in desparate situations, and they’re more concerned with getting through school/university and getting a job to survive than about higher intellectual goals such as originality and pride.

        I realise you are referring to your fellow Indians in your comment. What I’m pointing out is that the same is true for many people around that area i.e. Iran, Pakistan, India, Sri Lanka, Bangladesh and so on… which were all once part of a great nation called Bharath.

        And the reason lies in the economic and political rape of that region by various political entities – be they Central Asian Huns and Mughals, savage Europeans thieves, religious entities and so on.

        People exist at the lowest rung of Maslow’s Pyramid. You know what I’m talking about – it’s not entirely a problem at a personal level.

  43. ***IF YOU WANT A SAMPLE QUESTIONNAIRE PLEASE READ THIS***

    Folks, I’m the author of this article. Neither I nor DirJournal.com send out samples or specialized questionnaires. We don’t have any to send. Note that this article says,

    “There is no single “one size fits all” questionnaire that can serve this purpose. Company requirements vary too widely, and any analysis of an employee base must be tailored to that specific group and the unique attributes of their work.”

    The best way to find samples in your area of interest is to do a Google search with keywords related to your topic in addition to the phrase “sample training needs analysis questionnaire”. That will point you to samples you can use as a starting point for the customization you have to do to create an analysis instrument for your unique work circumstances.

    Requests for samples in this comment area will not, unfortunately, result in anything being sent to you. You will need to do the basic research for specific types of questionnaires yourself.

  44. I m preparing Management Thesis on “Developing A Training Module on Front Office Employees on customer’s expectation”

    Plz. send me the questionnaire regarding this which is useful for me collecting the Data.

    Thanks

  45. I m preparing Management Thesis on “Developing A Training Module on Front Office Employees on customer’s expectation”

    Plz. send me the questionnaire regarding this which is useful for me collecting the Data.

    Thanks

  46. plz send me some questionnaires for report on “Impact of multimedia in teaching science education”

  47. please me a copy of trainers needs analysis and curriculum for teaching unemployed university graduates

  48. please me a copy of trainers needs analysis and curriculum for teaching unemployed university graduates

  49. Hi,
    would you please send me a needs analysis questionnaire for English for accounting students.
    Best regards,
    Fatemeh

  50. Hi,
    would you please send me a needs analysis questionnaire for English for accounting students.
    Best regards,
    Fatemeh

  51. plz send a questiannaire for trainers “training design is impotant for effectiveness of training”

  52. hiiiiiii………. well info provided is not enough for one…… like i need questonaire on trainning impact on employee performance in public sector org……….. could anybody help me out in this regard……….

  53. hiiiiiii………. well info provided is not enough for one…… like i need questonaire on trainning impact on employee performance in public sector org……….. could anybody help me out in this regard……….

  54. hi,,could you please send me the questionnaire on Study of training need identification techniques used in various organisation (general) and service industry.

    Best regards,
    Meenu

  55. hi,,could you please send me the questionnaire on Study of training need identification techniques used in various organisation (general) and service industry.

    Best regards,
    Meenu

  56. Please do send a free questionnaire on measuring the effectiveness of training and development!
    thank u soo much
    looking forward to a quick reply!

  57. Please do send a free questionnaire on measuring the effectiveness of training and development!
    thank u soo much
    looking forward to a quick reply!

  58. Guys, it was well discussed on how to make a questionnaire. Is this what it has come to for us HR professionals? Relying on other people in creating what we’re paid to do? Atleast put some heart in your profession.

  59. Guys, it was well discussed on how to make a questionnaire. Is this what it has come to for us HR professionals? Relying on other people in creating what we’re paid to do? Atleast put some heart in your profession.

    1. Hi Saran, can y0u help me samples of questionnairre assessing the knowledg and risk factors about malaria transmission.

      Please do me a favour.
      Regards, Nangeda A. Y

  60. please can you send me a free questionnaire on Training Needs Analysis for general windows skills
    thanks
    looking forward to your quick reply
    thanks once again

  61. please can you send me a free questionnaire on Training Needs Analysis for general windows skills
    thanks
    looking forward to your quick reply
    thanks once again

  62. This is really a very good site. I enjoyed reading the pieces. I will appreciate if you can send me a sample training needs analysis/skill audit questionnaires/interviews for use in an NGO dealing with children and youths

  63. This is really a very good site. I enjoyed reading the pieces. I will appreciate if you can send me a sample training needs analysis/skill audit questionnaires/interviews for use in an NGO dealing with children and youths

  64. hi !!!!
    please send me questionnaire regarding effectivness of training programme in an organisation for human resources project

  65. hi, every body
    i'm looking for identification training needs analysis, if that possible plz send me an email.
    thanks

  66. I found your information very helpful, but i want guidance on formulating the training needs assessment questionaire and all information that might be helpful in assisting me. regards

  67. hi,
    I'm doing MBA project on job training programmes and monitoring for employees. Please help me for prepare questionnaire. I'm struggling ya pls……..

  68. hi…….
    i'm vignes. i'm doing project on labour welfare measures i need to perpare a questionnaire within this week please help me…….

  69. hai am management student.my specialsation is hr. am doing project on EFFECTIVENESS OF TRAINING &DEVELOPMENT..plz send questionnaire & over all problem handling the training provided to the manager level.

  70. Hi! am really in need of sample of questionnaire on TNA for Planning & Admin staff. Please do send to me urgently.

    1. sir i am sindhu am doing msw final year i am doing one project is called effectiveness of employee training so i need objectivies and quesionaries

  71. hi! would you please assist me, i need a need assessment questionnaire for training computer sales staff

  72. hi,plz send me a sample of questionnaire in the feild of need assesment for an organization,i want to assess how much plan in a company is on the base of need assesment in that organization.thank u

  73. Hi I am Basanta ,I m doing a project work on ” Training effectiveness”
    i need some relating to the above mentioned topic

    please send me sample questions

  74. Hi, could you please send me questionnaire template related to effectiveness of training and development. It will be more helpful for my research.

  75. Hi very good article. can you plz send me a questionnaire on importance of training and development in the banking sector. thanks!!!

  76. Hi,please send me a set of questionnaires model of an school principal on training need analysis

  77. Great information thanks for sharing this.

    I think that paid surveys are the best way for people to start making money online.I can tell that from my own experience.Last year I started that online business, now I make more than $1000, and I work only several days per week.The good things about surveys is that you can start working immediately.Absolutely no skills needed.Typically there are two types of survey sites – paid and free.I would recommend you to join free survey site at start, because there is no need to pay for membership.Here is one site that is 100% legitimate and 100% free for registration:

    http://www.EliteSurveys.info

  78. hi Everybody

    i want a sample questionare on training need assesment of districts education managers.Please send and oblidge

    best regrad
    arif sherazi Pakistan

  79. hi..great survey..i would kindly request a questionnaire on importance of training..thank u

  80. Please send me a sample of Training Needs Assessment questionnaire for government employee development

  81. Hi,.. can you please help me in carrying out questionnaire regarding” Is customer satisfaction motivating factor for employees”

    kindly, please provide me as soon as possible- have to conduct project regarding this.

  82. HI please send me questionnaire regarding effectivness of training programme in an organisation for human resources project

  83. hi1please send to me questionears about the impact of employees training and development toward customers satsfaction

  84. I am researching about communicative and linguistic needs of engineering students in english but I don't know how to make a questionnaire would you please send me a sample.
    Thanks alot.

  85. could u send me a questionnaire for owners of SMES in india, addressing issues like marketing and hr faced by them.

  86. Hi sulihana,

    This is Balaji from chennai, doing ma MBA. Now project is going on for me. My topic is “Effectiveness of Competency based Training”. I hope urs is also somewhat similar to this. If you can lend ur hand, we shall work together for successful completion of the project..
    Urs cordially,
    Balaze

  87. pls. send me sample survey questionnaire about motivational factors and teaching performance.

  88. Deborah Teramis Christian 11 months ago wrote:

    ***IF YOU WANT A SAMPLE QUESTIONNAIRE PLEASE READ THIS***

    Folks, I'm the author of this article. Neither I nor DirJournal.com send out samples or specialized questionnaires. We don't have any to send. Note that this article says,

    “There is no single “one size fits all” questionnaire that can serve this purpose. Company requirements vary too widely, and any analysis of an employee base must be tailored to that specific group and the unique attributes of their work.”

    The best way to find samples in your area of interest is to do a Google search with keywords related to your topic in addition to the phrase “sample training needs analysis questionnaire”. That will point you to samples you can use as a starting point for the customization you have to do to create an analysis instrument for your unique work circumstances.

    Requests for samples in this comment area will not, unfortunately, result in anything being sent to you. You will need to do the basic research for specific types of questionnaires yourself.

    1. please send me questionnaire regarding Training Needs Assessment for government employee development

    2. Hi Joshua

      Some people are a bit dumb to understand that you do not provide sample questionaires and that thay need to learn from your idea or researchfor specific types.  possibly they are illiterate or simply can’t read for themselves.  To overcome this, i suggest that you also draw some pictures..LOL. Neren Manilall

  89. please send me the guide lines on how to prepare a needs assessment when preparing areport on guidance and counselling

  90. As a new training officer, i need to know many things relevant to trainings, may i request your favor to send me a questionnaire to assess the effectiveness of a training program. thank you.

  91. please send me a questionare on the need for training and development in an orginisation. (needs analysis)

  92. hi mitali i think i know you, if you study in central academy year 2003-2005 batch in gorakhpur (u.p)

  93. Please send me a sample of TNA for staff and farmers for the project of soil management and food security project

  94. An important point about no “one size fits all” with TNA’s. It needs to be customised for the company, role and to some extent the level of experience.
    Along with your excelent example the Team at RapidBI have several TNA templates published on our blog which people are welcome to take and use:
    http://rapidbi.com/management/train-the-trainer-and-training-needs-analysis/

    We have over 10 listed – here are links to the most popular ones:
    http://rapidbi.com/management/training-needs-analysis-tna-sample-templates/
    http://rapidbi.com/management/training-needs-analysis-template-tna-sample/
    http://rapidbi.com/management/training-needs-analysis-template-call-centre/

  95. hi , dear all, would you do me a favor and send me a questionnaire about the role of internet news in vocabulary learning

  96. please help me, i badly need a sample for Training need Analysis-cum-Survey on Situation of Rural Development Program. Can you help me?.
    Jimmy

  97. please send me questionnaire on “THE IMPACT OF TRAINING AND DEVELOPMENT ON TEACHERS PERCEIVED PERFORMANCE”.

  98. hi friends i doing my MBA finaly year, i need project for training need assessment can any one help me in this

  99. Hi everyone, I currently am working in HR for a large housing company. I am evaluating the training that the employees receive and considering whether it is effective. In order to do this I have decided to create pre and post questionnaires to identify what areas can be improved or what training is no longer required. I would be very grateful if you have any ideas or sample questionnaires, please send them to begumm@bcha.co.uk. Once I have finished collating the information I will be happy to share what I have done to anyone who may be interested.

    Thank you

  100. PLEASE send me a PRODUCT DISTRIBUTION AND MARKETING PERFOMANCES questionnaire. RATING SCALE QUESTIONNAIRE ONLY … THANK YOU VERY MUCH! Hoping for your favorable response as soon as possible.. tnx (smhv1211@yahoo.com

  101. pls send me a sample questionaire on the relevance of education and training in the hospitality industry

  102. hello,
    I’m a final student of UITM, so i’m required to conduct a research, so
    Could you send me the questionnaire of training design and job performance?

  103. plzz send me questionaire on leadership…which is simple nd easy 2 understand……
    plzz send as early as possible…..urgently need ths….

  104. HAI i m management students, my speciliast in HR. i am doing my project on EFFECTIVENESS OF TRAINING . PLS SEND QUESTIONEER. TRAINING provided the employee and management level. pls send me waiting fr ur reply.

  105. Hi, I just wanted to thank the author for providing an excellent example of a TNA survey. I really wish everyone else would just be grateful for the example and stop begging the author and DirJournal to do their work for them.

  106. please sent me any livelihood program training design for my assignment…Anyone could help…Thank you and Godspeed

  107. hi everyone
    i looking out for questinnaire for security services effectiveness. anyone has a used questinnaire that i can use for my report writting, thx

    mei

  108. i want a sample questionare on training need assesment of districts education managers.Please send and oblidge

  109.  pls send  me a questionnaire on training needs assessment for supervisory levels at organisation

  110. helo. I m kashif Ali Turi and doing MBA. I need a Training Needs Assessment questionnaires. So please end it to me. 

  111. i want model questionnaire on employees training and development . so  please you will sent it .

  112. Hi I want a sample questionnaire on Training Need Assessment of the Officials below rank of Rangers working in the forest department of Maharashtra including Joint Forest Management Committees
    Please send on following e-mail
    sahebrao.kshirsagar@gmail.com

  113. Earlier, we posted an article
    about how to conduct a training needs analysis (TNA). Many readers of
    that article expressed interest in sample questionnaires for an analysis
    of the sort described.

    There is no single “one size fits all” questionnaire that can serve
    this purpose. Company requirements vary too widely, and any analysis of
    an employee base must be tailored to that specific group and the unique
    attributes of their work. That said, it is possible to share with our
    readers examples of the kinds of things that assessment instruments ask,
    with the understanding that these must of course be customized for the
    particular workplace being analyzed.

    Sample Surveys

    The previous article mentioned several components that may be chosen
    as elements of a TNA.  These approaches included observation,
    interviews, surveys, job description analysis, difficulty-of-task
    analysis, problem-solving conferences, identification of motivating
    personality factors, and analysis of organizational policies.

    For the sake of providing a useful example in this limited space, we
    will focus on surveys. The reasons for this are threefold. First, no
    matter how a TNA is constructed, at some point it must entail direct
    input from the individuals who are candidates for training. Surveys
    accomplish this handily, and are perhaps the most frequently used tool
    in such analyses.

    Second, a survey has arguably the broadest reach of any TNA
    methodology applied throughout an organization, so it is a high-value
    tool that offers a lot of “bang for the buck.”  Finally, once a survey
    is created, any interviews which are conducted can use that form as a
    starting point for more open-ended oral interviews. In this manner the
    survey does double duty, supporting more than one TNA technique.

    Defining Survey Scope

    Before using any sample surveys – or most critically, when creating
    surveys from scratch – it is important to be clear on precisely what the
    survey is intended to analyze. This in turn shapes what questions are
    invented, or what and how existing questions are customized.

    The best way to achieve this is to first create a meta-list of the
    areas of inquiry the survey should explore. For example, let’s assume we
    want to assess the training needs of our customer service staff.  Even
    before looking at any pre-written surveys, we consider what we know of
    customer service operations and the nature of our business, and do a
    little brainstorming about topic areas to be addressed.  Perhaps we
    determine the employee survey should probe people’s knowledge of returns
    policies, their ability to deal with unsatisfied customers, and their
    judgment about when to escalate a problem to a higher tier of support.

    Once this scope is defined, we might then expect to come up with a
    survey in three sections, with detailed questions in each of these
    subject areas.

    We keep this in mind when evaluating existing surveys against our
    needs, or when creating questions for our own original assessment
    instrument. This ensures that the survey we use will be truly relevant
    to our requirements.

    Training Needs Analysis Survey Samples

    A well-done TNA survey can be lengthy. Rather than reproduce them
    here, the following links include a variety of examples in their
    entirety.  A link to a sample survey does not indicate endorsement of
    any associated products or services at that link.

    IT Training: A Windows Office Suite self-assessment for computer users.

    General Needs Assessment, Managerial and Office Skills

    Common Business Needs:  Equal Opportunites, Sales, Health & Safety, more. Several samples online.

    Skills Self-Assessment – portion of a larger TNA survey series

  114. hello i’m jem. sir/madam kindly  send me pre – training  questionnaire. thanks. God bless

  115. can you please send me a questionnaire on assesement of dairy farming for a farmer.it will be very kind of you to help me out.thanks a ton.

  116. please send me a questionnaire on training need analysis of non-management staffs in a manufacturing company.

Comments are closed.