Avaya, the company that revolutionalized phone systems by providing the latest technology, has come up with another intelligent communication solution that helps companies transform their businesses.
Avaya calls these phones, unified communications for small business. The general manager of Avaya appliances, mobile and small systems division, said that the company surveyed many small businesses with less than 100 employees as well as mid size business with up to 1000 employees to study the needs, before releasing these phones.
They understand that lost productivity costs money to a company. This thinking correlates with the employer wondering what he needs to do when employees report sick.
The survey revealed that most of the small businesses feel the loss of absent employees, in terms of the cost it involves. Avaya came up with a perfect solution in the form of a company phone system, which ties together the office phone, cell phone and the computer-based Softphone.
Avaya phones have all the latest features with VoIP technology and wonderfully user friendly handsets and software. The main advantage of VoIP phones is their ability to connect or link phones to the office system, irrespective of where they are. These home office phones are almost like an extension to the office and only need a little configuration to set them up.
Small business owners can configure their cell phone to ring at the same time as the office phone, which makes it possible to answer the same call either on the office phone or the cell phone.
This also works for Softphones that are on the computer.
Avaya, a big advocate of office-phone-at-home concept, has embedded a VPN client into the IP phone hardware. The phone can be taken home and plugged into the broadband router and the VPN client automatically sets up an encrypted link to the office system, allowing secure call access.
With Avaya taking care of the security aspect too, more and more businesses are showing a keen interest in this company, as security is the first priority for any company, big or small.
Taking into consideration, the main problem of employees being absent from work, either due to traveling on official business or other reasons, these phones come with a feature called “twinning,” which transforms the personal phone into an office extension. The VPN client also connects to a remote phone securely and with ease of operation. If for some reason, the cell phone is not working, then there is still the option of Soft phone.
Avaya, in an attempt to be competitive, has brought the prices of its phone connections down by $100 or even more in some cases. The company says the reason for its tremendous growth, with 4 million users using their phones, is because it provides the best and most secure technology at reasonable rates.
The latest phones from Avaya are compactly packaged and offer easier installation process than ever before, making it more convenient for small businesses to set them up for their employees.