Customer Service

  As a freelancer, you’re constantly seeking new clients and building relationships with those you already have. It’s absolutely critical to not only build a…

“The customer is always right.” How many times have you heard that? What a load of crap. The customer is not always right. In fact,…

Companies are increasingly turning to the Web to reach their customer bases, in part to get in on the hype surrounding social media. Unfortunately though,…

These days customers reward those companies that satisfy their needs and reject those that are not responsive to their needs and expectations. This article will…