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Sample Questionnaires for Training Needs Analyses
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Key Takeaways: Training Needs Analysis
- 1Training is a 5-step strategic investment: Assess → Design → Develop → Deliver → Evaluate (ADDIE).
- 2The goal is to close the "Gap" between actual and desired employee performance.
- 3Use three levels of analysis: organizational, task/role, and individual.
- 4ROI-positive training programs start with data, not assumptions.
Earlier, we posted an article about how to conduct a training needs analysis (TNA). Many readers of that article expressed interest in sample questionnaires for an analysis of the sort described.
There is no single “one size fits all” questionnaire that can serve this purpose. Company requirements vary too widely, and any analysis of an employee base must be tailored to that specific group and the unique attributes of their work. That said, it is possible to share with our readers examples of the kinds of things that assessment instruments ask, with the understanding that these must of course be customized for the particular workplace being analyzed.
Sample Surveys
The previous article mentioned several components that may be chosen as elements of a TNA. These approaches included observation, interviews, surveys, job description analysis, difficulty-of-task analysis, problem-solving conferences, identification of motivating personality factors, and analysis of organizational policies.
The 4-Step Problem Solving Process
Three Levels of Training Needs Analysis
| Level | Focus | Key Questions |
|---|---|---|
| Organizational | Strategic goals & culture | Where is the company headed? |
| Task / Role | Job-specific competencies | What skills does each role require? |
| Individual | Employee performance gaps | Who needs upskilling and in what? |
For the sake of providing a useful example in this limited space, we will focus on surveys. The reasons for this are threefold. First, no matter how a TNA is constructed, at some point it must entail direct input from the individuals who are candidates for training. Surveys accomplish this handily, and are perhaps the most frequently used tool in such analyses.
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