Sample Questionnaires for Training Needs Analyses

Earlier, we posted an article about how to conduct a training needs analysis (TNA). Many readers of that article expressed interest in sample questionnaires for an analysis of the sort described.

There is no single “one size fits all” questionnaire that can serve this purpose. Company requirements vary too widely, and any analysis of an employee base must be tailored to that specific group and the unique attributes of their work. That said, it is possible to share with our readers examples of the kinds of things that assessment instruments ask, with the understanding that these must of course be customized for the particular workplace being analyzed.

Sample Surveys

The previous article mentioned several components that may be chosen as elements of a TNA.  These approaches included observation, interviews, surveys, job description analysis, difficulty-of-task analysis, problem-solving conferences, identification of motivating personality factors, and analysis of organizational policies.

For the sake of providing a useful example in this limited space, we will focus on surveys. The reasons for this are threefold. First, no matter how a TNA is constructed, at some point it must entail direct input from the individuals who are candidates for training. Surveys accomplish this handily, and are perhaps the most frequently used tool in such analyses.

Second, a survey has arguably the broadest reach of any TNA methodology applied throughout an organization, so it is a high-value tool that offers a lot of “bang for the buck.”  Finally, once a survey is created, any interviews which are conducted can use that form as a starting point for more open-ended oral interviews. In this manner the survey does double duty, supporting more than one TNA technique.

Defining Survey Scope

Before using any sample surveys – or most critically, when creating surveys from scratch – it is important to be clear on precisely what the survey is intended to analyze. This in turn shapes what questions are invented, or what and how existing questions are customized.

The best way to achieve this is to first create a meta-list of the areas of inquiry the survey should explore. For example, let’s assume we want to assess the training needs of our customer service staff.  Even before looking at any pre-written surveys, we consider what we know of customer service operations and the nature of our business, and do a little brainstorming about topic areas to be addressed.  Perhaps we determine the employee survey should probe people’s knowledge of returns policies, their ability to deal with unsatisfied customers, and their judgment about when to escalate a problem to a higher tier of support.

Once this scope is defined, we might then expect to come up with a survey in three sections, with detailed questions in each of these subject areas.

We keep this in mind when evaluating existing surveys against our needs, or when creating questions for our own original assessment instrument. This ensures that the survey we use will be truly relevant to our requirements.

Training Needs Analysis Survey Samples

A well-done TNA survey can be lengthy. Rather than reproduce them here, the following links include a variety of examples in their entirety.  A link to a sample survey does not indicate endorsement of any associated products or services at that link.

IT Training: A Windows Office Suite self-assessment for computer users.

General Needs Assessment, Managerial and Office Skills

Common Business Needs:  Equal Opportunites, Sales, Health & Safety, more. Several samples online.

Skills Self-Assessment – portion of a larger TNA survey series.

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Deborah Teramis Christian is a freelance writer and former business consultant who writes on a variety of contemporary issues.

308 comments
  • Hi,
    would you please send me a needs analysis questionnaire for English for accounting students.
    Best regards,
    Fatemeh

  • Hi,
    would you please send me a needs analysis questionnaire for English for accounting students.
    Best regards,
    Fatemeh

  • plz send a questiannaire for trainers “training design is impotant for effectiveness of training”

  • hiiiiiii………. well info provided is not enough for one…… like i need questonaire on trainning impact on employee performance in public sector org……….. could anybody help me out in this regard……….

  • hiiiiiii………. well info provided is not enough for one…… like i need questonaire on trainning impact on employee performance in public sector org……….. could anybody help me out in this regard……….

  • hi,,could you please send me the questionnaire on Study of training need identification techniques used in various organisation (general) and service industry.

    Best regards,
    Meenu

  • hi,,could you please send me the questionnaire on Study of training need identification techniques used in various organisation (general) and service industry.

    Best regards,
    Meenu

  • Please do send a free questionnaire on measuring the effectiveness of training and development!
    thank u soo much
    looking forward to a quick reply!

  • Please do send a free questionnaire on measuring the effectiveness of training and development!
    thank u soo much
    looking forward to a quick reply!

  • Guys, it was well discussed on how to make a questionnaire. Is this what it has come to for us HR professionals? Relying on other people in creating what we’re paid to do? Atleast put some heart in your profession.

  • Guys, it was well discussed on how to make a questionnaire. Is this what it has come to for us HR professionals? Relying on other people in creating what we’re paid to do? Atleast put some heart in your profession.

    • Hi Saran, can y0u help me samples of questionnairre assessing the knowledg and risk factors about malaria transmission.

      Please do me a favour.
      Regards, Nangeda A. Y

  • please can you send me a free questionnaire on Training Needs Analysis for general windows skills
    thanks
    looking forward to your quick reply
    thanks once again

  • please can you send me a free questionnaire on Training Needs Analysis for general windows skills
    thanks
    looking forward to your quick reply
    thanks once again

  • This is really a very good site. I enjoyed reading the pieces. I will appreciate if you can send me a sample training needs analysis/skill audit questionnaires/interviews for use in an NGO dealing with children and youths

  • This is really a very good site. I enjoyed reading the pieces. I will appreciate if you can send me a sample training needs analysis/skill audit questionnaires/interviews for use in an NGO dealing with children and youths

  • hi !!!!
    please send me questionnaire regarding effectivness of training programme in an organisation for human resources project

  • hi, every body
    i'm looking for identification training needs analysis, if that possible plz send me an email.
    thanks

  • I found your information very helpful, but i want guidance on formulating the training needs assessment questionaire and all information that might be helpful in assisting me. regards

  • hi,
    I'm doing MBA project on job training programmes and monitoring for employees. Please help me for prepare questionnaire. I'm struggling ya pls……..

  • hi…….
    i'm vignes. i'm doing project on labour welfare measures i need to perpare a questionnaire within this week please help me…….

  • hai am management student.my specialsation is hr. am doing project on EFFECTIVENESS OF TRAINING &DEVELOPMENT..plz send questionnaire & over all problem handling the training provided to the manager level.

  • Hi! am really in need of sample of questionnaire on TNA for Planning & Admin staff. Please do send to me urgently.

  • hi! would you please assist me, i need a need assessment questionnaire for training computer sales staff

  • hi,plz send me a sample of questionnaire in the feild of need assesment for an organization,i want to assess how much plan in a company is on the base of need assesment in that organization.thank u

  • Hi I am Basanta ,I m doing a project work on ” Training effectiveness”
    i need some relating to the above mentioned topic

    please send me sample questions

  • Hi, could you please send me questionnaire template related to effectiveness of training and development. It will be more helpful for my research.

  • Hi very good article. can you plz send me a questionnaire on importance of training and development in the banking sector. thanks!!!

  • Hi,please send me a set of questionnaires model of an school principal on training need analysis

  • Great information thanks for sharing this.

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  • hi Everybody

    i want a sample questionare on training need assesment of districts education managers.Please send and oblidge

    best regrad
    arif sherazi Pakistan

  • hi..great survey..i would kindly request a questionnaire on importance of training..thank u

  • Please send me a sample of Training Needs Assessment questionnaire for government employee development

  • Hi,.. can you please help me in carrying out questionnaire regarding” Is customer satisfaction motivating factor for employees”

    kindly, please provide me as soon as possible- have to conduct project regarding this.

  • HI please send me questionnaire regarding effectivness of training programme in an organisation for human resources project

  • hi1please send to me questionears about the impact of employees training and development toward customers satsfaction

  • I am researching about communicative and linguistic needs of engineering students in english but I don't know how to make a questionnaire would you please send me a sample.
    Thanks alot.

  • could u send me a questionnaire for owners of SMES in india, addressing issues like marketing and hr faced by them.

  • Hi sulihana,

    This is Balaji from chennai, doing ma MBA. Now project is going on for me. My topic is “Effectiveness of Competency based Training”. I hope urs is also somewhat similar to this. If you can lend ur hand, we shall work together for successful completion of the project..
    Urs cordially,
    Balaze

  • pls. send me sample survey questionnaire about motivational factors and teaching performance.

  • Deborah Teramis Christian 11 months ago wrote:

    ***IF YOU WANT A SAMPLE QUESTIONNAIRE PLEASE READ THIS***

    Folks, I'm the author of this article. Neither I nor DirJournal.com send out samples or specialized questionnaires. We don't have any to send. Note that this article says,

    “There is no single “one size fits all” questionnaire that can serve this purpose. Company requirements vary too widely, and any analysis of an employee base must be tailored to that specific group and the unique attributes of their work.”

    The best way to find samples in your area of interest is to do a Google search with keywords related to your topic in addition to the phrase “sample training needs analysis questionnaire”. That will point you to samples you can use as a starting point for the customization you have to do to create an analysis instrument for your unique work circumstances.

    Requests for samples in this comment area will not, unfortunately, result in anything being sent to you. You will need to do the basic research for specific types of questionnaires yourself.

    • please send me questionnaire regarding Training Needs Assessment for government employee development

    • Hi Joshua

      Some people are a bit dumb to understand that you do not provide sample questionaires and that thay need to learn from your idea or researchfor specific types.  possibly they are illiterate or simply can’t read for themselves.  To overcome this, i suggest that you also draw some pictures..LOL. Neren Manilall

  • please send me the guide lines on how to prepare a needs assessment when preparing areport on guidance and counselling

  • As a new training officer, i need to know many things relevant to trainings, may i request your favor to send me a questionnaire to assess the effectiveness of a training program. thank you.

  • please send me a questionare on the need for training and development in an orginisation. (needs analysis)