Better Business Bureau

About Better Business Bureau

The Better Business Bureau of Eastern Massachusetts, Maine, and Vermont serves as a trusted consumer protection and business ethics organization for the region. The BBB provides business reliability reports, consumer complaint resolution, accreditation services, and scam and fraud alerts to help consumers make informed purchasing decisions. With a mission to advance marketplace trust, the bureau evaluates businesses on transparency, advertising practices, and complaint response, maintaining one of the most recognized trust marks in American commerce.