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    Callcentre Helper

    Listed Jan 2011

    About Callcentre Helper

    Callcentre Helper is the UK's leading online magazine for the contact centre industry, providing news, best practice articles, technology reviews, training guides, and discussion forums for call centre professionals. The publication covers topics including customer experience, workforce management, AI and automation, quality monitoring, and agent wellbeing. With a large readership of managers, trainers, and executives, Callcentre Helper serves as an essential industry resource for staying current with trends and innovations in customer service operations.

    Structured data

    Type:WebSite
    Area:United Kingdom, Global
    Hours:24/7
    Knows about
    call centre industrycontact centrecustomer experienceworkforce managementAI customer serviceagent trainingUK call centres