Nextiva
Identity Audit
Editorial Authority
Human Verified: August 2026Identity Vault Verified
DirJournal Editorial Verdict
Nextiva has cleared DirJournal's 12-point manual editorial audit and is verified as an active Business Phone Services entity. Last reviewed August 9, 2026.
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Editorial Verification
Full Audit Transparency Report
Last Reviewed: August 9, 2026
200 OK StatusVerified
Primary website is live, secure (HTTPS), and free of malware.
Domain AgeVerified
Real-world domain age (≥1 yr, verified via the Wayback Machine) OR pre-migration legacy ID OR ≥2 years of platform tenure. Survival across multiple search-engine update cycles is itself a trust signal.
Schema ValidationVerified
Valid Organization / ProfessionalService JSON-LD emitted on every page load — checked at render time.
Citation ClarityVerified
Verified outbound links to at least two authoritative sources (social profiles, sameAs URLs).
Operational HistoryVerified
Minimum 12-month active history in the claimed industry — derived from the business's founding year, Wayback-verified domain age, or listing tenure (any one signal passes).
Entity RegistrationVerified
Cross-referenced with official state or country business registries.
Physical FootprintVerified
Verified non-virtual presence via Google Maps or official lease documentation.
Active LeadershipVerified
Confirmation of key team members and executive roles.
NAP ConsistencyVerified
Verified match of Name, Address, and Phone data across platforms.
Professional LicensingVerified
Verification of required industry-specific certifications or licenses.
Sentiment AuditVerified
Manual review of third-party reputation signals (BBB, Trustpilot, etc.).
Editorial DiscretionVerified
Final human review to ensure the business provides genuine value.
About
Nextiva
Nextiva is a customer experience management and unified communications company co-founded in 2006 by Tomas Gorny (Chairman and CEO) and Tracy Conrad (President) in Scottsdale, Arizona. Gorny, a Polish-born American entrepreneur, immigrated to the US at age 20 without knowing English and previously founded IPOWER (acquired by Warburg Pincus and Goldman Sachs in a ~$1 billion deal in 2011), SiteLock (acquired by ABRY Partners in 2018), and iPage. Nextiva provides cloud-based VoIP phone systems, contact center solutions, team messaging, video conferencing, and customer experience automation through its NextivaONE platform. The company self-funded for 13 years before raising $200 million from Goldman Sachs Asset Management in 2021 at a $2.7 billion valuation. Nextiva serves over 150,000 businesses including the NHL's Florida Panthers, Taco Bell, and Shelby American, with 1,596 employees and approximately $350 million in annual revenue. In 2024, Nextiva acquired Thrio to integrate CCaaS into its UCaaS platform. Gorny was named Arizona Technology Council's Business Leader of the Year (2014) and Top Tech CEO by the Phoenix Business Journal (2017).
DirJournal's Perspective · Human-in-the-Loop
Editorial analysis
Nextiva distinguishes itself in the business phone services market by offering a comprehensive suite of modern communication solutions including VoIP, video, messaging, and fax capabilities designed to serve both small and large enterprises. Potential clients should note that while the company advertises competitive pricing across their service plans, this listing remains unverified with no customer reviews currently available.
Reviewed by DirJournal Editorial Board, Editorial Board
Frequently Asked
About Nextiva
What does Nextiva do?
Nextiva is a customer experience management and unified communications company co-founded in 2006 by Tomas Gorny (Chairman and CEO) and Tracy Conrad (President) in Scottsdale, Arizona.
How much does Nextiva cost?
Nextiva pricing starts at $15/user/mo (Core).
Where is Nextiva based?
Nextiva is based in Scottsdale, Arizona, United States.
When was Nextiva founded?
Nextiva was founded in 2006 and has been operating for 20 years.
What services does Nextiva offer?
Nextiva offers Business Phone.
How can I contact Nextiva?
Contact Nextiva by phone at +1-480-922-7000.
Pricing & Plans
Core
$15/user/mo
Core Features · Audit-Verified
- ✓Voice conversations within U.S. and Canada
- ✓Get new number or port existing number for free
Team · 14 Members
Tomas GornyChairman, CEO, & Co-Founder
Tracy ConradChief Amazing Officer, Co-Founder
Senthil VelayuthamChief Product & Technology Officer
Anne BrennanChief Financial Officer
Yaniv MasjediChief Marketing Officer
Chris ReaburnChief Sales Officer
Josh LesavoyChief Information Officer
Mark GreenChief People Officer
Mitch HaberChief of Strategic Growth
Ken McMahonChief Customer Officer
Renee McGeeSVP, Strategic Planning & Execution
Lukas GornyEVP, Office of Amazing
John MurphyGeneral Counsel
Seksom SuriyapaChief Transformation Officer
Technical Grounding
JSON-LDOrganization
- Address
- 9451 East Vía de Ventura
- Location
- Scottsdale, Arizona, United States
- Phone
- +1 (480) 922-7000
- Founded
- 2006
- Team Size
- 250+ employees
Services & Deep Links
| Feature | Destination |
|---|---|
| Business Phone | https://www.nextiva.com/products/business-phone-system.html |
Social Media
Digital Footprint · Technical Entity Graph
- Website
- Schema TypeOrganization
- JSON-LDActive
- NAP Vault IDNAP-71B9201E
- Social Profiles6 verified profiles
- Platform Tenure2 years on DirJournal
View Technical Schema▸
- @type
- Organization
- areaServed
- United States, Canada
Knows About
UCaaSVoIPBusiness Phone SystemsContact CenterCustomer Experience ManagementNextivaONECloud CommunicationsTeam Messaging
GCustomer Reviews · Google Verified
What customers say
John Hovis6 months ago
5.0
We recently moved offices. We had a VOIP service that was really good but felt it was time to make a change. We selected Nextiva and we are so glad we did. Most of the daily maintenance we can do from our end. When something is over our heads their online chat is amazing. We've been up and running for two months now and I can't find a single thing I would change with Nextiva. I highly endorse the company and their products.
Daniel Winton6 months ago
5.0
Nextiva is hands-down the best phone service out there—bar none. I’ve tried them all, and nothing comes close. Honestly, I hesitate to even leave a review because Nextiva gives us such a clear competitive advantage. The call quality is crystal clear, pricing is competitive (meaning on the lower end cost per user). "THEY HAVE LIVE" customer support that you do not have to wait 72 hours and fill out ten trouble tickets. Gives a single user the look and feel of a large company. Next level tech and expandability for running a full call center. Simply the best!!!
Kerri K6 months ago
5.0
We have been a customer for 8 years. Recently I had an issue and I had one of the most outstanding customer service experiences ever thanks to Edward from Nextiva. He went above and beyond to help resolve a difficult integration issue that was super technical. Edward worked tirelessly when others might have let it drop. He always called exactly when he said he would, coordinated directly with my CRM team, and put in incredible effort to find a solution. His professionalism and persistence were unmatched. In the end, he escalated the issue to Anna, who also provided excellent support and helped finalize the fix. This was truly the best customer service experience I’ve ever had and Nextiva has such an amazing customer service team.
Peninsula Limo8 months ago
5.0
We couldn’t be happier with our experience with Nextiva! From the moment we started using their business phone services, it was clear that their mission to simplify business communication is genuinely reflected in their offerings. The Voip platform is incredibly reliable—calls are clear, connection issues are virtually nonexistent, and the system is consistently up and running when we need it most. What truly sets Nextiva apart is its convenience. The user-friendly interface makes managing our communications effortless, and the features such as call forwarding, voicemail, and integrations with other tools have streamlined our operations significantly. Their customer support team is also outstanding—responsive, knowledgeable, and always ready to assist. Overall, Nextiva has been a game-changer for our business communication needs. We highly recommend it to any company seeking a dependable, straightforward, and innovative phone solution. Five stars all the way!