Nextiva
Identity Audit
Nextiva has cleared DirJournal's 12-point manual editorial audit and is verified as an active Business Phone Services entity. Last reviewed May 11, 2026.
Editorial Verification
200 OK StatusVerified
Primary website is live, secure (HTTPS), and free of malware.
Domain AgeVerified
Real-world domain age (≥1 yr, verified via the Wayback Machine) OR pre-migration legacy ID OR ≥2 years of platform tenure. Survival across multiple search-engine update cycles is itself a trust signal.
Schema ValidationVerified
Valid Organization / ProfessionalService JSON-LD emitted on every page load — checked at render time.
Citation ClarityVerified
Verified outbound links to at least two authoritative sources (social profiles, sameAs URLs).
Operational HistoryVerified
Minimum 12-month active history in the claimed industry — derived from the business's founding year, Wayback-verified domain age, or listing tenure (any one signal passes).
Entity RegistrationPending Manual Review
Cross-referenced with official state or country business registries.
Physical FootprintPending Manual Review
Verified non-virtual presence via Google Maps or official lease documentation.
Active LeadershipPending Manual Review
Confirmation of key team members and executive roles.
NAP ConsistencyPending Manual Review
Verified match of Name, Address, and Phone data across platforms.
Professional LicensingPending Manual Review
Verification of required industry-specific certifications or licenses.
Sentiment AuditPending Manual Review
Manual review of third-party reputation signals (BBB, Trustpilot, etc.).
Editorial DiscretionPending Manual Review
Final human review to ensure the business provides genuine value.
About
Nextiva provides modern VoIP, video, messaging, and fax solutions for small and large businesses, offering competitive prices and plans.
DirJournal's Perspective · Human-in-the-Loop
Nextiva distinguishes itself in the business phone services market by offering a comprehensive suite of modern communication solutions including VoIP, video, messaging, and fax capabilities designed to serve both small and large enterprises. Potential clients should note that while the company advertises competitive pricing across their service plans, this listing remains unverified with no customer reviews currently available.
Reviewed by DirJournal Editorial Board, Editorial Board
Frequently Asked
Core
$15/user/mo
Core Features · Audit-Verified
Knows About
GCustomer Reviews · Google Verified
We recently moved offices. We had a VOIP service that was really good but felt it was time to make a change. We selected Nextiva and we are so glad we did. Most of the daily maintenance we can do from our end. When something is over our heads their online chat is amazing. We've been up and running for two months now and I can't find a single thing I would change with Nextiva. I highly endorse the company and their products.
Nextiva is hands-down the best phone service out there—bar none. I’ve tried them all, and nothing comes close. Honestly, I hesitate to even leave a review because Nextiva gives us such a clear competitive advantage. The call quality is crystal clear, pricing is competitive (meaning on the lower end cost per user). "THEY HAVE LIVE" customer support that you do not have to wait 72 hours and fill out ten trouble tickets. Gives a single user the look and feel of a large company. Next level tech and expandability for running a full call center. Simply the best!!!
We have been a customer for 8 years. Recently I had an issue and I had one of the most outstanding customer service experiences ever thanks to Edward from Nextiva. He went above and beyond to help resolve a difficult integration issue that was super technical. Edward worked tirelessly when others might have let it drop. He always called exactly when he said he would, coordinated directly with my CRM team, and put in incredible effort to find a solution. His professionalism and persistence were unmatched. In the end, he escalated the issue to Anna, who also provided excellent support and helped finalize the fix. This was truly the best customer service experience I’ve ever had and Nextiva has such an amazing customer service team.
We couldn’t be happier with our experience with Nextiva! From the moment we started using their business phone services, it was clear that their mission to simplify business communication is genuinely reflected in their offerings. The Voip platform is incredibly reliable—calls are clear, connection issues are virtually nonexistent, and the system is consistently up and running when we need it most. What truly sets Nextiva apart is its convenience. The user-friendly interface makes managing our communications effortless, and the features such as call forwarding, voicemail, and integrations with other tools have streamlined our operations significantly. Their customer support team is also outstanding—responsive, knowledgeable, and always ready to assist. Overall, Nextiva has been a game-changer for our business communication needs. We highly recommend it to any company seeking a dependable, straightforward, and innovative phone solution. Five stars all the way!
