8x8, Inc
Identity Audit
8x8, Inc has cleared DirJournal's 12-point manual editorial audit and is verified as an active Business Phone Services entity. Last reviewed August 9, 2026.
Editorial Verification
200 OK StatusVerified
Primary website is live, secure (HTTPS), and free of malware.
Domain AgeVerified
Real-world domain age (≥1 yr, verified via the Wayback Machine) OR pre-migration legacy ID OR ≥2 years of platform tenure. Survival across multiple search-engine update cycles is itself a trust signal.
Schema ValidationVerified
Valid Organization / ProfessionalService JSON-LD emitted on every page load — checked at render time.
Citation Clarity
About
8x8, Inc. is a publicly traded cloud communications company founded in 1987 by Chi-Shin Wang and Y. W. Sing, both formerly of semiconductor firm Weitek, and is headquartered in Campbell, California. The company trades on the Nasdaq under ticker EGHT and reported 1,948 employees with approximately $736 million in annual revenue for fiscal year 2024. Current CEO Samuel Wilson leads 8x8's XCaaS (Experience Communications as a Service) platform, which combines unified communications, contact center, video meetings, and communications APIs into a single cloud service. Notable acquisitions include Jitsi (2018, open-source video), Wavecell (2019, Singapore-based CPaaS), Fuze (2022, unified communications), and Maven Lab (2026). 8x8 serves customers across the United States, United Kingdom, Romania, Australia, Singapore, and Portugal, with a particular focus on mid-market and enterprise contact centers requiring integrated voice, chat, video, and analytics in a single platform.
DirJournal's Perspective · Human-in-the-Loop
8x8, Inc. stands out in the business phone services sector by offering a comprehensive suite of hosted VoIP, call center software, and unified communications solutions that extend beyond basic telephony to include video conferencing and virtual office capabilities. Potential clients should note this listing remains unverified and lacks customer reviews despite being listed for one year.
Reviewed by DirJournal Editorial Board
Frequently Asked
| Feature | Destination |
|---|---|
| Home Office Solutions | http://www.8x8.com/CommunicationsSolutions/ByBusinessSize/HomeOffice.aspx |
| Small Business Phone Service | http://www.8x8.com/CommunicationsSolutions/ByBusinessSize/SmallBusiness.aspx |
| Business VoIP Phone System | http://www.8x8.com/CommunicationsSolutions/ByBusinessSize/LargeBusiness.aspx |
Knows About
This listing is missing team members, pricing, and hours. Claim ownership to add the missing details, respond to inquiries, and verify your business is represented accurately.
Verified outbound links to at least two authoritative sources (social profiles, sameAs URLs).
Operational HistoryVerified
Minimum 12-month active history in the claimed industry — derived from the business's founding year, Wayback-verified domain age, or listing tenure (any one signal passes).
Entity RegistrationVerified
Cross-referenced with official state or country business registries.
Physical FootprintVerified
Verified non-virtual presence via Google Maps or official lease documentation.
Active LeadershipVerified
Confirmation of key team members and executive roles.
NAP ConsistencyVerified
Verified match of Name, Address, and Phone data across platforms.
Professional LicensingPending Manual Review
Verification of required industry-specific certifications or licenses.
Sentiment AuditPending Manual Review
Manual review of third-party reputation signals (BBB, Trustpilot, etc.).
Editorial DiscretionVerified
Final human review to ensure the business provides genuine value.