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DirJournal Editorial Verdict

8x8, Inc has cleared DirJournal's 12-point manual editorial audit and is verified as an active Business Phone Services entity. Last reviewed August 9, 2026.

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Editorial Verification

Full Audit Transparency Report

Last Reviewed: August 9, 2026

  • 200 OK StatusVerified

    Primary website is live, secure (HTTPS), and free of malware.

  • Domain AgeVerified

    Real-world domain age (≥1 yr, verified via the Wayback Machine) OR pre-migration legacy ID OR ≥2 years of platform tenure. Survival across multiple search-engine update cycles is itself a trust signal.

  • Schema ValidationVerified

    Valid Organization / ProfessionalService JSON-LD emitted on every page load — checked at render time.

  • Citation ClarityVerified

    Verified outbound links to at least two authoritative sources (social profiles, sameAs URLs).

  • Operational HistoryVerified

    Minimum 12-month active history in the claimed industry — derived from the business's founding year, Wayback-verified domain age, or listing tenure (any one signal passes).

  • Entity RegistrationVerified

    Cross-referenced with official state or country business registries.

  • Physical FootprintVerified

    Verified non-virtual presence via Google Maps or official lease documentation.

  • Active LeadershipVerified

    Confirmation of key team members and executive roles.

  • NAP ConsistencyVerified

    Verified match of Name, Address, and Phone data across platforms.

  • Professional LicensingPending Manual Review

    Verification of required industry-specific certifications or licenses.

  • Sentiment AuditPending Manual Review

    Manual review of third-party reputation signals (BBB, Trustpilot, etc.).

  • Editorial DiscretionVerified

    Final human review to ensure the business provides genuine value.

About

8x8, Inc

8x8, Inc. is a publicly traded cloud communications company founded in 1987 by Chi-Shin Wang and Y. W. Sing, both formerly of semiconductor firm Weitek, and is headquartered in Campbell, California. The company trades on the Nasdaq under ticker EGHT and reported 1,948 employees with approximately $736 million in annual revenue for fiscal year 2024. Current CEO Samuel Wilson leads 8x8's XCaaS (Experience Communications as a Service) platform, which combines unified communications, contact center, video meetings, and communications APIs into a single cloud service. Notable acquisitions include Jitsi (2018, open-source video), Wavecell (2019, Singapore-based CPaaS), Fuze (2022, unified communications), and Maven Lab (2026). 8x8 serves customers across the United States, United Kingdom, Romania, Australia, Singapore, and Portugal, with a particular focus on mid-market and enterprise contact centers requiring integrated voice, chat, video, and analytics in a single platform.

DirJournal's Perspective · Human-in-the-Loop

Editorial analysis

8x8, Inc. stands out in the business phone services sector by offering a comprehensive suite of hosted VoIP, call center software, and unified communications solutions that extend beyond basic telephony to include video conferencing and virtual office capabilities. Potential clients should note this listing remains unverified and lacks customer reviews despite being listed for one year.

Reviewed by DirJournal Editorial Board

Frequently Asked

About 8x8, Inc

What does 8x8, Inc do?
8x8, Inc. is a publicly traded cloud communications company founded in 1987 by Chi-Shin Wang and Y. W. Sing, both formerly of semiconductor firm Weitek, and is headquartered in Campbell, California.
Where is 8x8, Inc based?
8x8, Inc is based in San Jose, California, United States.
When was 8x8, Inc founded?
8x8, Inc was founded in 1987 and has been operating for 39 years.
What services does 8x8, Inc offer?
8x8, Inc offers Home Office Solutions, Small Business Phone Service, and Business VoIP Phone System.
How can I contact 8x8, Inc?
Contact 8x8, Inc by phone at 1.866.879.8647 or by email at volpcom@yahoo.com.
Technical Grounding
JSON-LDOrganization
Location
San Jose, California, United States
Phone
+1 (866) 879-8647
Founded
1987
Team Size
1-10 employees

Social Media

Digital Footprint · Technical Entity Graph
  • Website
    8x8.comHTTPS
  • Schema Type
    Organization
  • JSON-LD
    Active
  • NAP Vault ID
    NAP-1E01E8C5
  • Social Profiles
    2 verified profiles
  • Platform Tenure
    13 years on DirJournal
View Technical Schema▸
@type
Organization
areaServed
United States, United Kingdom, Romania, Australia, Singapore, Portugal

Knows About

UCaaSVoIPBusiness Phone SystemsContact CenterXCaaSCPaaSVideo ConferencingCloud Communications

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