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DirJournal Editorial Verdict

CloudTalk is listed on DirJournal under AI Receptionist in Bratislava, Slovakia.

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Editorial Verification

Full Audit Transparency Report

  • 200 OK StatusVerified

    Primary website is live, secure (HTTPS), and free of malware.

  • Domain AgeVerified

    Real-world domain age (≥1 yr, verified via the Wayback Machine) OR pre-migration legacy ID OR ≥2 years of platform tenure. Survival across multiple search-engine update cycles is itself a trust signal.

  • Schema ValidationVerified

    Valid Organization / ProfessionalService JSON-LD emitted on every page load — checked at render time.

  • Citation ClarityVerified

    Verified outbound links to at least two authoritative sources (social profiles, sameAs URLs).

  • Operational HistoryVerified

    Minimum 12-month active history in the claimed industry — derived from the business's founding year, Wayback-verified domain age, or listing tenure (any one signal passes).

  • Entity RegistrationPending Manual Review

    Cross-referenced with official state or country business registries.

  • Physical FootprintPending Manual Review

    Verified non-virtual presence via Google Maps or official lease documentation.

  • Active LeadershipData Incomplete

    Confirmation of key team members and executive roles.

    Complete in Dashboard

  • NAP ConsistencyPending Manual Review

    Verified match of Name, Address, and Phone data across platforms.

  • Professional LicensingPending Manual Review

    Verification of required industry-specific certifications or licenses.

  • Sentiment AuditPending Manual Review

    Manual review of third-party reputation signals (BBB, Trustpilot, etc.).

  • Editorial DiscretionPending Manual Review

    Final human review to ensure the business provides genuine value.

This entity has not yet undergone the 12-Point Manual Editorial Audit. The 5 Verified points above are objective system checks this listing already passes; the remaining 7 are manual editorial reviews that still need a human auditor's sign-off.

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About

CloudTalk

CloudTalk is an all-in-one business phone platform with conversational AI receptionist capabilities, CRM-aware call routing, live transfer to human agents, and multilingual voice support across 70+ languages. Aimed at growing SMB teams that want AI call handling built into the same platform as their outbound and support telephony.

CloudTalk started as an outbound-focused business phone platform and has since expanded the AI receptionist capability into a full inbound + outbound + contact center product. That heritage shows in the depth of the routing engine — calls can be steered based on CRM data pulled from Salesforce, HubSpot, Pipedrive, or Intercom in real time, and the same routing tree can hand a caller to the AI agent, an IVR menu, or a live rep depending on account tier or business hours. The AI agent is bundled inside the higher-tier plans and shares call recordings and analytics with the human-agent side of the platform. That means AI-handled calls get the same call-quality scoring, sentiment tagging, and transcription that CloudTalk applies to human calls, which makes retrospective coaching and QA possible without switching tools. CloudTalk targets growing SMB teams in Europe and North America, and international dialing costs are usually where teams compare it against Aircall and RingCentral. The 70+ language voice model is the specific pitch reviewers flag for teams supporting European, Latin American, and Asian markets from a single platform.

DirJournal's Perspective · System-Derived Authority

Editorial analysis

CloudTalk is listed on DirJournal under AI Receptionist in Bratislava, Slovakia.

Reviewed by DirJournal Editorial Board

Frequently Asked

About CloudTalk

What does CloudTalk do?
CloudTalk is an all-in-one business phone platform with conversational AI receptionist capabilities, CRM-aware call routing, live transfer to human agents, and multilingual voice support across 70+ languages. Aimed at growing SMB teams that want AI call handling built into the same platform as their outbound and support telephony.
Where is CloudTalk based?
CloudTalk is based in Bratislava, Slovakia.
When was CloudTalk founded?
CloudTalk was founded in 2016 and has been operating for 10 years.
How can I contact CloudTalk?
Contact CloudTalk by phone at +1 888-487-1675.
Technical Grounding
JSON-LDSoftwareApplication
Address
Bottova 7939/2A
Location
Bratislava, Slovakia
Founded
2016
Team Size
1-10 employees
Digital Footprint · Technical Entity Graph
  • Website
    cloudtalk.ioHTTPS
  • Schema Type
    SoftwareApplication
  • JSON-LD
    Active
  • NAP Vault ID
    Not assigned
  • Social Profiles
    3 verified profiles
  • Platform Tenure
    New listing
View Technical Schema▸
@type
SoftwareApplication
areaServed
Global

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