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DirJournal Editorial Verdict

Converged Communication Systems has cleared DirJournal's 12-point manual editorial audit and is verified as an active Business Phone Services entity. Last reviewed August 9, 2026.

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Editorial Verification

Full Audit Transparency Report

Last Reviewed: August 9, 2026

  • 200 OK StatusVerified

    Primary website is live, secure (HTTPS), and free of malware.

  • Domain AgeVerified

    Real-world domain age (≥1 yr, verified via the Wayback Machine) OR pre-migration legacy ID OR ≥2 years of platform tenure. Survival across multiple search-engine update cycles is itself a trust signal.

  • Schema ValidationVerified

    Valid Organization / ProfessionalService JSON-LD emitted on every page load — checked at render time.

  • Citation ClarityPending Manual Review

    Verified outbound links to at least two authoritative sources (social profiles, sameAs URLs).

  • Operational HistoryVerified

    Minimum 12-month active history in the claimed industry — derived from the business's founding year, Wayback-verified domain age, or listing tenure (any one signal passes).

  • Entity RegistrationVerified

    Cross-referenced with official state or country business registries.

  • Physical FootprintVerified

    Verified non-virtual presence via Google Maps or official lease documentation.

  • Active LeadershipPending Manual Review

    Confirmation of key team members and executive roles.

  • NAP ConsistencyVerified

    Verified match of Name, Address, and Phone data across platforms.

  • Professional LicensingPending Manual Review

    Verification of required industry-specific certifications or licenses.

  • Sentiment AuditPending Manual Review

    Manual review of third-party reputation signals (BBB, Trustpilot, etc.).

  • Editorial DiscretionVerified

    Final human review to ensure the business provides genuine value.

About

Converged Communication Systems

Converged Communication Systems, LLC (CCS) is a U.S.-based business-communications integrator headquartered in Evanston, Illinois, with additional service locations across the Chicago metro area and nationwide support coverage. CCS is a full-service sales, installation, maintenance, and support organization for business telephone lines, PBX equipment, IP telephony, unified communications, contact centers, and data networks. The company specializes in Avaya as its primary IP-telephony platform while also supporting Cisco, NEC, Mitel, and Nortel systems, and it continues to maintain legacy AT&T and Lucent Technologies phone systems for customers not yet ready to migrate to newer platforms. Solution offerings include hosted PBX, cloud call-center software, and on-premises PBX systems, delivered by telecom engineers, phone-system programmers, and PBX field technicians. CCS positions itself as a legacy-plus-modern partner — one vendor for both existing Nortel/Avaya installations and new IP-telephony deployments.

DirJournal's Perspective · System-Derived Authority

Editorial analysis

Converged Communication Systems is listed on DirJournal under Business Phone Services in Evanston, Illinois, United States.

Reviewed by DirJournal Editorial Board

Frequently Asked

About Converged Communication Systems

What does Converged Communication Systems do?
Converged Communication Systems, LLC (CCS) is a U.S.-based business-communications integrator headquartered in Evanston, Illinois, with additional service locations across the Chicago metro area and nationwide support coverage.
Where is Converged Communication Systems based?
Converged Communication Systems is based in Evanston, Illinois, United States.
What services does Converged Communication Systems offer?
Converged Communication Systems offers Avaya Definity Phone Systems, Avaya Partner, and Avaya Phone Systems.
How can I contact Converged Communication Systems?
Contact Converged Communication Systems by phone at (847) 424-1500 or by email at jeff@trafficexperts.org.
Technical Grounding
JSON-LDLocalBusiness
Address
2550 North Crawford Avenue
Location
Evanston, Illinois, United States
Phone
+1 (847) 424-1500
Team Size
1-10 employees
Digital Footprint · Technical Entity Graph
  • Website
    convergedsystems.com
  • Schema Type
    LocalBusiness
  • JSON-LD
    Active
  • NAP Vault ID
    NAP-310D064D
  • Social Profiles
    None linked
  • Platform Tenure
    17 years on DirJournal
View Technical Schema▸
@type
LocalBusiness
areaServed
Chicago metropolitan area, Illinois, United States

Knows About

Avaya PBXCisco Unified CommunicationsNortel Phone SystemsMitelNECIP TelephonyLegacy PBX MaintenanceHosted PBX

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