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Sample Questionnaires for Training Needs Analyses

by Teramis on March 10, 2009 · 308 comments

in Training Employees, Uncategorized

Earlier, we posted an article about how to conduct a training needs analysis (TNA). Many readers of that article expressed interest in sample questionnaires for an analysis of the sort described.

There is no single “one size fits all” questionnaire that can serve this purpose. Company requirements vary too widely, and any analysis of an employee base must be tailored to that specific group and the unique attributes of their work. That said, it is possible to share with our readers examples of the kinds of things that assessment instruments ask, with the understanding that these must of course be customized for the particular workplace being analyzed.

Sample Surveys

The previous article mentioned several components that may be chosen as elements of a TNA.  These approaches included observation, interviews, surveys, job description analysis, difficulty-of-task analysis, problem-solving conferences, identification of motivating personality factors, and analysis of organizational policies.

For the sake of providing a useful example in this limited space, we will focus on surveys. The reasons for this are threefold. First, no matter how a TNA is constructed, at some point it must entail direct input from the individuals who are candidates for training. Surveys accomplish this handily, and are perhaps the most frequently used tool in such analyses.

Second, a survey has arguably the broadest reach of any TNA methodology applied throughout an organization, so it is a high-value tool that offers a lot of “bang for the buck.”  Finally, once a survey is created, any interviews which are conducted can use that form as a starting point for more open-ended oral interviews. In this manner the survey does double duty, supporting more than one TNA technique.

Defining Survey Scope

Before using any sample surveys – or most critically, when creating surveys from scratch – it is important to be clear on precisely what the survey is intended to analyze. This in turn shapes what questions are invented, or what and how existing questions are customized.

The best way to achieve this is to first create a meta-list of the areas of inquiry the survey should explore. For example, let’s assume we want to assess the training needs of our customer service staff.  Even before looking at any pre-written surveys, we consider what we know of customer service operations and the nature of our business, and do a little brainstorming about topic areas to be addressed.  Perhaps we determine the employee survey should probe people’s knowledge of returns policies, their ability to deal with unsatisfied customers, and their judgment about when to escalate a problem to a higher tier of support.

Once this scope is defined, we might then expect to come up with a survey in three sections, with detailed questions in each of these subject areas.

We keep this in mind when evaluating existing surveys against our needs, or when creating questions for our own original assessment instrument. This ensures that the survey we use will be truly relevant to our requirements.

Training Needs Analysis Survey Samples

A well-done TNA survey can be lengthy. Rather than reproduce them here, the following links include a variety of examples in their entirety.  A link to a sample survey does not indicate endorsement of any associated products or services at that link.

IT Training: A Windows Office Suite self-assessment for computer users.

General Needs Assessment, Managerial and Office Skills

Common Business Needs:  Equal Opportunites, Sales, Health & Safety, more. Several samples online.

Skills Self-Assessment – portion of a larger TNA survey series.

~~~

Deborah Teramis Christian is a freelance writer and former business consultant who writes on a variety of contemporary issues.

baby March 8, 2011 at 1:08 pm

hi,, this is baby now i’m doing my final year MBA project.. i need questionnaire on effectiveness of training. my email id is baby291814@gmail.com

Webbie007 March 13, 2011 at 4:56 pm

Hi, I just wanted to thank the author for providing an excellent example of a TNA survey. I really wish everyone else would just be grateful for the example and stop begging the author and DirJournal to do their work for them.

sovan das March 16, 2011 at 11:07 am

PLEASE SENT ME QUESTIONNARIE ON TRANING AND DEVELOPMENT MY EMAIL ADDRESS IS sovand6@gmail.com

Grishmamanek March 18, 2011 at 5:26 am

please send me questionnaire…

Silversureshp March 19, 2011 at 2:33 pm

PLEASE SENT ME QUESTIONNARIE ON TRANING AND DEVELOPMENT

gurpreet March 20, 2011 at 7:20 am

plzee cn u send me questionnarie on ANALYSIS OF TRAINING AND DEVELOPMENT PRACTICES BEING CARRIED IN IDBI BANK AND ITS IMPACT ON EMPLOYEES’ PERFORMANCE
at angel_bazpur@yahoo.co.in
i ll be really thank full

Nisu_yusuf2000 March 21, 2011 at 1:37 pm

pls send me questionnaire about training identifiction and effectiveness

Anirban Das. March 31, 2011 at 2:10 pm

hi, my self Anirban i am doing rural management , i have request that please sent me quectionnaire on training programme (STEP). my email id- anirbanmrmd@gmail.com thank you.

louie April 2, 2011 at 5:11 am

dear author i need help with my assignment regarding training design with complete detail any livelihood training will do….Thanks and God Bless….my email is dictadreadliszt@yahoo.com..Godspeed

Dictadreadliszt April 2, 2011 at 5:13 am

please sent me any livelihood program training design for my assignment…Anyone could help…Thank you and Godspeed

Rashith April 4, 2011 at 4:42 pm

hi tis s rashith…I need questionnarie on training and development if you can send to my mail id rasith184@gmail.com

Pmtan11 April 8, 2011 at 10:55 am

hi everyone
i looking out for questinnaire for security services effectiveness. anyone has a used questinnaire that i can use for my report writting, thx

mei

Milton2tsoke April 10, 2011 at 6:28 pm

im want to start a research on training need of crop farmer so i dont no where to start

Urspaddu31 April 26, 2011 at 1:20 am

hi i need a questionnarie on t&d

Navaranjani R May 2, 2011 at 8:05 am

Plz send me TNA Questionnaire

Mlarahman67 May 12, 2011 at 1:17 am

i want a sample questionare on training need assesment of districts education managers.Please send and oblidge

premalatha gayathri May 18, 2011 at 7:53 am

 pls send  me a questionnaire on training needs assessment for supervisory levels at organisation

Kashifalituri June 9, 2011 at 5:51 pm

helo. I m kashif Ali Turi and doing MBA. I need a Training Needs Assessment questionnaires. So please end it to me. 

Sri June 16, 2011 at 4:59 pm

i need a questionnaire for employee training topic

Ananthakumar June 18, 2011 at 7:40 am

i want model questionnaire on employees training and development . so  please you will sent it .

Swatipatil888 June 26, 2011 at 7:51 am

i want the quastionair of trainning need serve related to hospital employees

Swatipatil888 June 26, 2011 at 7:57 am

hi i want quastionair on trainning need serve of hospital  employees

Trussti mistry June 30, 2011 at 9:45 am

i need questionair for effectiveness of treaning  for doing  survey  in n org.

Negi Narendra7 July 17, 2011 at 1:48 pm

hello plz send me questionnaire on tranning need analysis

Nmatsiliza July 19, 2011 at 9:11 am

can you please send me a training needs questionnaire for Public Administrators

Apikali July 20, 2011 at 3:24 am

hi i would like ideas &  questionnaires on training needs survey and analysis

Chaniah4 July 20, 2011 at 9:42 am

hi i want questionnaire of training among employees

Sahebrao Kshirsagar July 21, 2011 at 11:51 am

Hi I want a sample questionnaire on Training Need Assessment of the Officials below rank of Rangers working in the forest department of Maharashtra including Joint Forest Management Committees
Please send on following e-mail
sahebrao.kshirsagar@gmail.com

karnesh July 23, 2011 at 9:10 am

Plz send me Questionnaire on Training And Development

this my ID:- karnesh24@yahoo.com 

Karnesh Kumar July 23, 2011 at 9:12 am

Plz send me Questionnaire on Training And Development

this my ID:- karnesh24@yahoo.com 

Karnesh Kumar July 23, 2011 at 9:13 am

Earlier, we posted an article
about how to conduct a training needs analysis (TNA). Many readers of
that article expressed interest in sample questionnaires for an analysis
of the sort described.

There is no single “one size fits all” questionnaire that can serve
this purpose. Company requirements vary too widely, and any analysis of
an employee base must be tailored to that specific group and the unique
attributes of their work. That said, it is possible to share with our
readers examples of the kinds of things that assessment instruments ask,
with the understanding that these must of course be customized for the
particular workplace being analyzed.

Sample Surveys

The previous article mentioned several components that may be chosen
as elements of a TNA.  These approaches included observation,
interviews, surveys, job description analysis, difficulty-of-task
analysis, problem-solving conferences, identification of motivating
personality factors, and analysis of organizational policies.

For the sake of providing a useful example in this limited space, we
will focus on surveys. The reasons for this are threefold. First, no
matter how a TNA is constructed, at some point it must entail direct
input from the individuals who are candidates for training. Surveys
accomplish this handily, and are perhaps the most frequently used tool
in such analyses.

Second, a survey has arguably the broadest reach of any TNA
methodology applied throughout an organization, so it is a high-value
tool that offers a lot of “bang for the buck.”  Finally, once a survey
is created, any interviews which are conducted can use that form as a
starting point for more open-ended oral interviews. In this manner the
survey does double duty, supporting more than one TNA technique.

Defining Survey Scope

Before using any sample surveys – or most critically, when creating
surveys from scratch – it is important to be clear on precisely what the
survey is intended to analyze. This in turn shapes what questions are
invented, or what and how existing questions are customized.

The best way to achieve this is to first create a meta-list of the
areas of inquiry the survey should explore. For example, let’s assume we
want to assess the training needs of our customer service staff.  Even
before looking at any pre-written surveys, we consider what we know of
customer service operations and the nature of our business, and do a
little brainstorming about topic areas to be addressed.  Perhaps we
determine the employee survey should probe people’s knowledge of returns
policies, their ability to deal with unsatisfied customers, and their
judgment about when to escalate a problem to a higher tier of support.

Once this scope is defined, we might then expect to come up with a
survey in three sections, with detailed questions in each of these
subject areas.

We keep this in mind when evaluating existing surveys against our
needs, or when creating questions for our own original assessment
instrument. This ensures that the survey we use will be truly relevant
to our requirements.

Training Needs Analysis Survey Samples

A well-done TNA survey can be lengthy. Rather than reproduce them
here, the following links include a variety of examples in their
entirety.  A link to a sample survey does not indicate endorsement of
any associated products or services at that link.

IT Training: A Windows Office Suite self-assessment for computer users.

General Needs Assessment, Managerial and Office Skills

Common Business Needs:  Equal Opportunites, Sales, Health & Safety, more. Several samples online.

Skills Self-Assessment – portion of a larger TNA survey series

Nirmala24jun July 27, 2011 at 8:59 pm

pls send me a questionnaire on  training effectiveness.

Jem Ochea August 10, 2011 at 6:32 am

hello i’m jem. sir/madam kindly  send me pre – training  questionnaire. thanks. God bless

james August 16, 2011 at 3:10 am

can you please send me a questionnaire on assesement of dairy farming for a farmer.it will be very kind of you to help me out.thanks a ton.

Daniel owusu August 16, 2011 at 9:22 am

pls send me a questionnaire on teaching techniques of ict

Sajed Hossain August 19, 2011 at 2:09 pm

please send me a questionnaire on training need analysis of non-management staffs in a manufacturing company.

mojib August 20, 2011 at 5:42 am

please sen me a assignment -topic-impact of training and development of employee

rona gomez August 23, 2011 at 1:34 am

can u pls. give me a question about task analysis and organization analysis under marketing division?.. thank u

rona gomez August 23, 2011 at 1:35 am

pls. send me 10 question each about task analysis and organization analysis under marketing division?.. thank u

eunice zimba August 26, 2011 at 3:32 am

please help with a sample questionaire on training of employees

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