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Example Training Needs Analysis Questionnaire

by Jennifer Mattern
Sample Training Needs Analysis Questionnaire
Sample Training Needs Analysis Questionnaire

Credit: BigStockPhoto.com

In our previous post giving you sample training needs analysis questionnaires, many readers asked for more samples. We did not create our own sample for the previous post. Now we have. Below you will find a training needs analysis questionnaire you can use or adapt to your own company’s needs.

There is no single type of training needs analysis questionnaire. There are countless versions, as they vary with the user’s industry and needs. This sample training needs analysis questionnaire is just one example, and you can edit it to work for your own business. Please do not ask us to email you other types of questionnaires. This is the only one available, and we do not create custom questionnaires for each reader. It’s easily customizable — just use it as a model and plug in different skills that are most important for your own business. If this one doesn’t meet your exact needs, you can find numerous other examples by searching Google or you can create your own custom template (which is ideally what all HR reps would do, to make sure the questionnaires are appropriate for their personal goals).

The questionnaire below relates to hiring sales staff for a business. The skills included are those companies would generally find important in their sales representatives who are dealing with customers directly. We hope you find it useful. If you want to use this questionnaire as-is, download and print the .pdf version.

Sales Staff Training Needs Analysis


In the questionnaire below, place a check mark in the column that reflects your current level of skill or ability for each skill listed. Rank your skills on a sliding scale, with 1 being poor or beginner-level skills and 5 being strong skills or more advanced experience in that area. Your responses will help us determine your current skill set, so we can plan the most effective training program to help you excel at your job.


Sales Skills 1weak 2 3avg. 4 5strong
Ability to qualify buyers quickly
Identifying customer needs
Identifying customer objections
Overcoming customer objections
Prospecting / cold contacts
Conducting presentations
Closing the sale
People / Communication Skills 1weak 2 3avg. 4 5strong
Listens attentively
Shows enthusiasm on the phone
Shows enthusiasm face-to-face
Friendly / approachable
Polite with customers & management
Understanding customers’ POV
Building a rapport with customers
Ability to assist / train others
General Business Skills 1weak 2 3avg. 4 5strong
Able to execute managerial orders
Skill in using the phone systems
Order entry skills
Interest in personal development
Shows up to work on time (reliable)
Understands financial goals

How to Use this Training Needs Analysis Questionnaire


Whenever you’re conducting a training needs analysis, you’re looking to evaluate the current skills of your staff so you can figure out what areas they need the most training in. Having a proper training plan in place means that workers can work more productively and efficiently, because they’ll have the skills they need to get the job done right.

After distributing a training needs analysis questionnaire like the one above, you have to analyze the results.

The first step of doing that is deciding which of the skills listed are the most important to your business. Mark them or highlight them. Then look at those most important skills and see which of them has the lowest ranking based on employee feedback (the most 1s and 2s for example). These should be your priority areas for employee training. They’re the weakest skill sets in the most important areas for your company.

Once you’ve taken care of training in those areas, you can decide if the questionnaire results show training in other, less important, areas is also worth pursuing.

You may also enjoy reading Why Kinesthetic Learning Really Works in Classrooms Today.

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sameera May 4, 2010 - 4:51 pm

i need some quetionaire on trainig and development

emmanuel May 24, 2010 - 3:16 pm

please send me a questionnaire on kills and tallent identification

emmanuel May 24, 2010 - 3:17 pm

please send me a questionnaire on skills and talent identification

Olabisi June 16, 2010 - 9:49 am

pls i need questionnaire on financial institution compliance

Jeremia Moses July 2, 2010 - 12:38 pm

please send me a questionnaire on phobic or on how if u wnt to knw peopl's phobic

Raji July 4, 2010 - 4:37 pm

pls send me sample questionnaire with 25 questions on effectiveness of training

Priyanka joshi July 6, 2010 - 6:54 am

I need the recent project report on training needs analysis

Muralipuyal Appu July 8, 2010 - 9:03 am

please send me a questionnaire on employee training and development

Eoin July 8, 2010 - 2:35 pm

Do you have a training/skills needs analysis questionnaire for participants of a community development project?

Surifauzi July 14, 2010 - 1:31 pm

hye… please send me a sample of questionnaires for receptionist and tourism agent to surifauzi@gmail.com

Gayu25388 July 17, 2010 - 5:55 am

please send me questionnaire on employee satisfaction and surveys

Hedaprience July 19, 2010 - 2:37 pm

please give some simple examples according to the school level

Prathapinlove July 21, 2010 - 7:59 am

plizz send me a questionnarie on side effects of chemotherapy among nurses

Myrna August 5, 2010 - 6:39 am

Please send me a questionnaire on business needs for training and development

I Yaya August 24, 2010 - 10:53 am

please i need questionnaire on how to track Training needs of oil and gas organizations. thanks,

Talktodhara September 7, 2010 - 10:51 am

this questionnair is very use full to tracking training needs of employees

leilisalehi September 19, 2010 - 10:23 am

please send me the total questionnaire to leilisalehi83@yahoo.com

Reymond September 22, 2010 - 4:29 am

Good day!
May I ask a favor from you to have a sample copy of a questionnaire that relates to my present study which is entitled: “Needs Analysis of English Language for Secondary Schools: Basis for a proposed faculty development plan”.
Hoping for your generous help with this matter.
I am Reymond A. Mosquito, working in St. Paul University Surigao and currently enrolled in Thesis writing. You can e-mail the said sample in my yahoo mail monrey_m@yahoo.com. Thank you very much.

In Christ,

Reymond A. Mosquito

Ai_reen88 September 28, 2010 - 12:24 am

i need some questionnaire about user education among undergraduate student…

Wahbaloch October 27, 2010 - 9:32 am

i need a questionaire based on the analysis of community development

Wahbalocj October 27, 2010 - 9:33 am

that may include the verification of services that a comunity can access incoluding basic education, helath facilities, infrstructure and other indicators

claire January 6, 2011 - 3:34 am

do you have a tna for public speaking?

Helengarcia97 January 6, 2011 - 2:11 pm

pls send me a questionnaire for my thesis…about Community Training service by the school..I want to determine whether there is a development of their training on that particular community..i need a questionnaire for me to ask the residents as the respondents for my study..pls help..I have my email add..helengarcia97@yahoo.com

balwinder kaur January 18, 2011 - 8:26 am

please sent queationnaires on Training needs of Agricultural Officers working in different banks

Latif kalimashta January 31, 2011 - 4:26 pm

I need a questionnaire on assesing the M ED graduates that now work in departments

prema February 22, 2011 - 2:32 am

i need questioneer. the topic is effectiveness of training pls reply me im waiting fr ur reply pls

Albert Asare March 3, 2011 - 12:34 pm

please send me a questionnaire on mining leading to development in mining towns

Cyril March 21, 2011 - 9:13 pm

has anybody got a really good TNA questionnaire for Customer Services?

Reshma Bhayani March 23, 2011 - 5:18 pm

please send me the questionnaire of training needs of employees

Jerry_mundog April 7, 2011 - 12:30 pm

please send me questionnaires on training and development for employees working in the ancillary, general services, administrative and nursing of the hospital. Specifically on supervisory, decision making and implementation of discipline.

Amandanhenda April 9, 2011 - 8:06 am

Please send me a Training Needs Analysis Questionnaire based on
Organisational needs analysis
Individual needs analysis
Job needs analysis

LI April 27, 2011 - 1:16 am

Please send me a Training Needs Analysis Questionnaire based on
Organisational needs analysis
Individual needs analysis
Job needs analysis
thank you

premalatha gayathri May 18, 2011 - 7:08 am

 pls send me a questionnaire based on  training needs analysis, assess supervisory skill requirement for supervisory levels at organisations

premalatha gayathri May 18, 2011 - 7:35 am

 pls send me a questionnaire on training needs assessment for supervisory levels at organisations

mary May 26, 2011 - 8:06 am

pl send me a questionnaire on training needs analyis

Ojobemma2010 June 9, 2011 - 4:41 am

i need questionnaire on community education and sustainable community development

Hussain HASANI July 6, 2011 - 5:43 am

Good Day!
I work for a project called horticulture and Livestock project , in Inistitutional Capacity Building Componenet. I am going to conduct a very simple but usfull Training need assessment in District office of Ministry of agriculture and livestock. I wand to assess all level of staff there.
Please help me to develop the questionnair

Ericojay_021 July 11, 2011 - 7:49 am

send me a sample of questioner about food security

Siti86 August 9, 2011 - 5:03 am

please provide me a sample of training need analysis questionnaire for wastewater sector

Iftikhar August 20, 2011 - 3:29 am

Please send me some sample questionnaire for training of employees. In which I can guess that what training they want and what is their interest level? isbpak14@yahoo.com. HR & Training Consultants are requested to help me.


eunice zimba August 26, 2011 - 3:48 am

please help me with a sample questionaire on the impact of training on employee performance.

my email is eunizimba@yahoo.com
thank you

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